FAQ E-mail

Things You Should Know
  1. Who are we?
  1. Who are these trips meant for?
  1. Why do these trips cost so much?
  1. What does the cost include and exclude?
  1. Things to carry with you

Natura Outdoor Education & Training Solutions Pvt. Ltd. strongly upholds and abides by "Leave No Trace" principles and will not support any activity that causes degradation of the environment, for instance, any littering in the wilderness or any harm to the flora and fauna of the region.

Note:
  • The ecology of the wilderness is very fragile. Be eco-friendly. DO NOT litter, waste or trash talk. Pollution in any form is not good. 
  • Use recycleable and natural products and energy. Take an initiative to segregate waste into recycleable and non-recycleable.
  • This is not an ordinary trip. It is ideal for those who travel to learn, grow and enjoy nature, not rest and shop.
  • The difficulty level of this trip is very subjective. Weather conditions, physical condition, possible health problems and other factors can have an important influence on the way you experience the trip.
  • The trip is subjected to various parameters. We advise participants to pack only curiosity and leave expectations at home.
  • For team safety, please inform the organizers if participants have any history of serious illness, injury or are on medication.
  • Payment has to be 100% at the time of confirmation. 
  • In case of cancellation, 100% cancellation will be applicable & participation is non transferable.
  • Medical Costs – In case there are any mishaps, we are not responsible for the medical costs other than initial first aid and transport from site wherever possible to the nearest medical facilities.
  • We will try our best to follow the above mentioned itinerary. However, there may be certain last-minute changes to the itinerary due to factors which remain out of our control.
  • Children under the age of 5 require adult accompaniment at all times.
  • The cost mentioned is for Indian Citizens only. Foreigners and NRIs will have to pay extra wherever required. 
Refund Policy:

Bookings are non-refundable., If you cant make it on a particular trip you have registered for, you can transfer 25% of the fees to the next trip, in the event the trip gets cancelled due to bad weather or unforeseen circumstances, you will be refunded 50% of the amount paid. Please understand we will strive to make the Adventure Trip a Success but will not do it at the cost of Safety.